Sometimes, when people search for problems at a senior living provider, it just gets absurd.
I read this week a story in McKnight’s about a senior living provider who was sued and settled on a payment of a few hundred thousand dollars for the “crime” of not having sign language interpreters available. My reaction was, you’ve got to be kidding! No one had asked for sign language interpreters, but apparently someone went in “undercover” and found out they were not available. Imagine that. Obviously, I have nothing against the deaf, and my hearing is beginning to go, but to be coerced into forking over a few hundred thousand dollars for not having a service that was not asked for, well, this is beyond absurd. What’s going to happen, the trial lawyers are going to start a new campaign to wring more money out of unsuspecting assisted living providers? Is this a new frontier of exploitation? Come on, give me a break. While I understand it is sometimes easier, and cheaper, to settle than fight the good fight, at some point the industry needs to stand together and just say No. Otherwise, it will never end.
