A decade without a Chief Operating Officer? Maybe that is why Brookdale Senior Living has been suffering. But, they are finally filling the position. Mary Sue Patchett is taking on the role, effective December 1st. With Brookdale’s new regional operating model, which she helped redesign and implement, she will have six regional vice presidents, as well as leaders in clinical, dementia care, service alignment, resident and family engagement and experience and dining reporting to her.
Patchett brings 40 years of senior living operations experience, currently holding the title of Interim Executive Vice President – Community and Field Operations at Brookdale. She joined the company in 1996, holding several positions through 2021, including Executive Vice President of Strategic Operations, Executive Vice President of Community and Field Operations and President of the Southeast Division. We do not know the reason for her departure in 2021.
Patchett has also previously held the position of Chief Operating Officer at Horizon Bay, and prior to that was Senior Vice President of Operations. Before joining Horizon Bay, she was President and owner of Patchett & Associates, Inc., a management consulting firm for seniors housing and other healthcare companies. She was also Divisional Vice President for Alterra for more than six years. Her career began at Sunrise Senior Living, where she held several leadership positions.
We congratulate her on the new position. Now let’s see if she and the new Chief Executive Officer, Nick Stengle, can continue pushing Brookdale forward. The company has been on a winning streak, but now the trick is holding onto it.
