The Labor Problem That Does Not Go Away
The pandemic should provide the reason, and time, for providers to re-think labor. When the weekly unemployment filings broke records last spring, there were some people who thought that with millions of workers newly unemployed, the labor crisis afflicting senior care might ease. As far as we have heard, it has not. An unintended consequence of this pandemic is that with census nationally dropping by 1,000 basis points, or more, staffing needs have dropped as well. Fewer people to feed and care for means not as much staff needed, at least in theory. So far, we have not heard of unemployed workers lining up to work in nursing homes or assisted living communities. Most likely the two... Read More »
The “Forgotten Middle” Returns
As occupancy levels continue to drop or remain subdued because of the pandemic, there seems to be less talk about the so-called “forgotten middle,” those seniors who can’t afford, but may need or want, some sort of senior living option. The NIC presented the findings of its study on this topic last year, and it created a lot of excitement. But the focus has shifted to dealing with declining census and profits. Mary Ann Donaghy, formerly the Chief Marketing Officer at NIC and now an independent consultant, recently posted an interesting article on LinkedIn about the topic, specifically how to move from theory to reality in developing a real plan for dealing with this... Read More »
Regaining The Trust of the Consumer
If you believe the results of a recent survey done by Transcend Strategy Group, the senior living industry has a lot of work to do to get the consumer back on board. A company called Transcend Strategy Group just came out with the results of a survey of 1,000 family caregivers. Of this group, 65% said that COVID-19 has completely changed their opinions about the best way to care for aging seniors, and 68% did not agree that quality care can be provided in “facilities.” Worse yet, 78% are concerned about their loved one catching the virus in a “facility.” These are not good numbers for our sector. But, there were ways to change these opinions. They centered on facilities providing... Read More »
The New York Times Is At It Again
The New York Times decided to use Labor Day weekend as its bully pulpit to bash the nursing home industry yet again in one of the longest editorials we can remember. They called it “The Shameful Toll of Nursing Homes.” Surprisingly, there were actually some decent recommendations and even a few actual facts that we can’t dispute. But, like always, they just don’t get it when it comes to health care, money and policy. First of all, they started with the proposition that the nation’s nursing homes “had months of warning about the coming threat.” Come again? Warning from whom? The first confirmed death “by” COVID-19 did not occur until the end of February, and most... Read More »
